Awards & Testimonials


Here at Tri-City Air Conditioning Co. we take Customer Satisfaction very seriously. Here are some of our awards that show just that:

Bristol Tennessee Electric System, January - December 2002 for Customer Satisfaction of New Installations

Bristol Tennessee Electric System, January - December 2002 for Customer Satisfaction After the Sale

Apex Supply Company, 2000 Comfort Specialist Top Performer for continued outstanding sales performance

Bristol Tennessee Electric System, January - December 2000Quality Installation Award for having 90% of Installations Pass on First Inspection

Bristol Tennessee Electric System, January - December 1998Quality Installation Award for having 90% of Installations Pass on First Inspection

TVA, 1998 Regional Star performer

Apex Supply Company, 1998 for Having Sold Over 100 Trane Comfort Systems                         

Energy Right/Quality Contractor Network/TVA, 1997 Regional Award for Highest Volume of Heat Pump Installations

Apex Supply Company, 1997 for Having Sold Over 100 Trane Comfort Systems

Air Conditioning Contractors of America, 1997 for Demonstrating Commitment to Quality Service

American Electric Power, 1995 for Achieving the Customer Satisfaction Award

American Electric Power - Kingsport, 1992 for the Highest Customer Satisfaction Rating

Bristol Tennessee Electric System, January - December 1992Third Highest Volume of Electric Heat Pumps Installed

Bristol Tennessee Electric System, January - December 1991Third Highest Volume of Electric Heat Pumps Installed


At Tri-City Air we strive to provide the most complete and professional service to you, our customer. From beginning to end we are prepared to not only solve your heating and cooling situation, but to create the most efficient heating and cooling option for you. Below are testimonials from a portion of our customers

Testimonials from some of our customers...

“We have been very favorably impressed over many years with the quality of service, promptness of staff, phone calls when emergencies have occurred, and every representative's courtesy. It made selecting Tri-City and Trane for replacement an easy choice.”                                                                                 

“Your staff is very professional and competent...two friends have already switched to your company and I will recommend more! Thanks.”

“From the first person that called on us to the last one on the crew that installed our heat pump, the best people we have ever worked with.  Thanks a million."

“The men were very hard working and did a very good job.”

“The workers were very nice, clean and courteous.  We appreciate the fine work and look forward to enjoying our new heat pump.”

"Thanks again for the nice job.”

“I would highly recommend Tri-City to everybody.  Thanks Tri-City for doing a very good job for me.”  

“Thank you for doing a professional and quality job!”

“As always – a professional job well done start to finish.”